SEE YOU NOW | Podcast - Nhac.vn

What if the biggest risk to patient safety in your organization is a broken communication loop? When one of the nation's largest health systems conducted its first National Action Plan assessment, leaders expected to find gaps in the process. What they didn't expect was to find gaps in communication and assumptions held at the top that didn't match the reality on the ground.  In this Insight from Episode 127: Safer Together | From Plan to Practice, Kelly Randall, Vice President for Patient Safety and Compliance at Ascension, walks us through the honest, sometimes uncomfortable conversations that revealed hard truths, and the intentional communication strategy that brought healthcare teams back into alignment around one shared goal: zero preventable harm. To listen to this Insight clip's full episode, visit the  SEE YOU NOW Podcast Episode 127: Safer Together | From Plan to Practice on APPLE, SPOTIFY, YOUTUBE, or your favorite streaming platform.   For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.     

More than 25 years after To Err Is Human put patient safety on the national agenda, the crisis persists. The WHO estimates that 1 in 10 patients worldwide experiences harm during medical care, and half of it is preventable. And yet one foundational factor remains overlooked: the well-being of the people delivering care. With more than half of nurses reporting burnout and hundreds of thousands expected to leave the profession, the workforce crisis and the patient safety crisis are now one and the same.  In this Insight from Episode 123: Safer Together | The Architecture of a Movement, Donald Berwick, MD, MPP, FRCP, President Emeritus and Senior Fellow at IHI and former Administrator of CMS, and Patricia McGaffigan, RN, Vice President at IHI and President of the Certification Board for Professionals in Patient Safety, make the case that healthcare must look beyond its own walls, drawing on lessons from aviation and other industries, to build cultures where psychological safety, dignity, and the freedom to speak up are the foundation of safe care. Not sentiment but essential reality. 

There is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer?  In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world.   Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems,  and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission,  from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her.  Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand. 

There is a palpable mix of excitement and anxiety about the latest impending wave of Artificial Intelligence. AI tools are being developed that will fundamentally impact our jobs, our relationships, our access to knowledge and creativity, our children's lives, and our planet. But for an industry like healthcare — where fax machines and pagers are common, where people struggle to find affordable care or adequate resources, and nurses are leaving the profession due to administrative burdens and moral distress — can AI be an answer?  In this two-part feature of our AI in Play series, where we explore AI's role in transforming healthcare, host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation, talks with a nurse and a clinician helping to shape the future of AI in healthcare for one of the largest technology companies in the world.   Episode 130 features nurse Mary Varghese-Presti, Corporate VP and COO of Microsoft Health and Life Sciences, whose team built Dragon Copilot, the first commercially available ambient AI solution purpose-built for nursing workflows. We learn how Microsoft co-designed this tool directly with staff nurses, nurse managers, and nurse executives across more than 10 health systems,  and why that collaboration is essential. We'll learn about Microsoft's vision for a three-stage AI future, from co-pilots to agents to a true hybrid workforce, and what it would mean for nurses to have the ability to delegate tasks the way physicians have long been able to do. Finally, we hear the deeply personal story behind Mary's mission,  from growing up in an immigrant household surrounded by nurse "aunties," to advocating for a voiceless patient at 4 am as a young nurse at Johns Hopkins, to now leading the technology that she believes will restore humanity and dignity to the very profession that shaped her.  Episode 131 features Dominic King, former surgeon and VP of Health at Microsoft AI, where his team builds and scales consumer health tools that see more than 50 million health-related sessions a day. In this conversation, we learn about Microsoft's partnership with Harvard Medical School and how it's working to ensure that the billions of health questions people ask AI every day are met with credible, clinically sound information. We also hear how he thinks about patient safety and trust in AI, and we'll get his candid take on what AI cannot replace, why clinicians must be central to scaling these tools beyond the pilot stage, and how he believes technology is the single biggest lever for making health systems sustainable in the face of growing global demand. 

Some of the most complex health challenges aren't medical alone — they're human, social, and deeply interconnected. In this SEE YOU NOW Insight from "Episode 80: Health Starts with Housing," nurse and systems leader Lauren Hardin shares how she built a model of complex care that brings providers together across sectors to serve people whose needs fall through the cracks of fragmented systems.   To listen to this Insight clip's full episode, visit the SEE YOU NOW Podcast "Episode 80: Health Starts with Housing," on APPLE, SPOTIFY, YOUTUBE or your favorite streaming platform.    For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team? Future episode ideas? Contact us at hello@seeyounowpodcast.com.         

Nurses sit at the intersection of people, systems, and care, and that perspective makes them powerful designers of better healthcare. In this Insight from Episode 24: Designing With, nurse and service designer Brittany Merkel shares how the core practices of nursing are also the foundations of human-centered design, and why it's important to design with nurses, not for them.  To listen to this Insight clip's full episode, visit the SEE YOU NOW podcast library at APPLE, SPOTIFY, YouTube, or any of your favorite streaming platforms.   For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.           

Understanding the value of nursing care in the US requires a shift, not only in policy, but in philosophy.  In this SEE YOU NOW Insight drawn from Episode 129: Investing in Nurses! Invisible to Invaluable, Pam Cipriano, immediate past president of the International Council of Nurses and former president of the American Nurses Association, explains how U.S. healthcare economics have historically obscured the value of nursing care. She argues that this isn't just a policy problem; it's a philosophical one, and that understanding and investing in nurses is essential to building a healthier, more sustainable healthcare system, and society. To listen to this Insight clip's full episode, visit SEE YOU NOW Podcast Episode 129: Investing in Nurses! Invisible to Invaluable at APPLE, SPOTIFY, YOUTUBE, or at your favorite streaming platform.  For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.    Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.   

Nurses are the scaffolding of our nation's health, and the foundation of our shared humanity, yet their work is still too often treated as invisible. In this episode we ask, what does it truly mean to invest in nurses, and what's at stake if we fail to act?  Join host Oriana Beaudet, Vice President of Innovation at the American Nurses Association, Credentialing Center, and Foundation for a conversation with nurse leader Pam Cipriano, Immediate Past President of the International Council of Nurses and former President of the American Nurses Association, about why nursing has been systematically undervalued in the U.S., how that shapes policy, economics, and care delivery, and what must change if we are to build a healthier, more humane future.  

As healthcare faces mounting pressures, from workforce shortages and rising costs to growing uncertainty, we're also standing at the edge of extraordinary possibility. Technological advances are reshaping how care is delivered, how research is done, and how we might finally move closer to health equity.   In 2026, SEE YOU NOW will continue its mission to bring you the stories and the people behind the headlines, from conversations with guests like Microsoft's Dominic King and Mary Presti on why nurses must help lead the AI frontier, to guest-hosted episodes with the American Nurses Association's Liz Stokes on the new Nursing Code of Ethics, and discussions with filmmakers Carolyn Jones and Lisa Frank about why representation in healthcare storytelling matters.   You'll hear voices from across the country and from major gatherings like Magnet, and through our weekly SEE YOU NOW Insights, we'll continue to share powerful moments from more than 100 episodes of nurse-led innovation, leadership, and change, while keeping a clear focus on what it truly means to invest in nursing and why it matters to all of us.  None of this is possible without you. When you share SEE YOU NOW, you help expand the understanding of what nurses do, amplify the impact of nurse innovators, and support the workforce that supports us all.  Thank you for being part of the SEE YOU NOW community, and for navigating the year ahead with us.  Subscribe, share, leave a review at APPLE, SPOTIFY, YOUTUBE, or at your favorite streaming platform.    For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.     Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.     

As healthcare faces mounting pressures, from workforce shortages and rising costs to growing uncertainty, we're also standing at the edge of extraordinary possibility. Technological advances are reshaping how care is delivered, how research is done, and how we might finally move closer to health equity.   In 2026, SEE YOU NOW will continue its mission to bring you the stories and the people behind the headlines, from conversations with guests like Microsoft's Dominic King and Mary Presti on why nurses must help lead the AI frontier, to guest-hosted episodes with the American Nurses Association's Liz Stokes on the new Nursing Code of Ethics, and discussions with filmmakers Carolyn Jones and Lisa Frank about why representation in healthcare storytelling matters.   You'll hear voices from across the country and from major gatherings like Magnet, and through our weekly SEE YOU NOW Insights, we'll continue to share powerful moments from more than 100 episodes of nurse-led innovation, leadership, and change, while keeping a clear focus on what it truly means to invest in nursing and why it matters to all of us.  None of this is possible without you. When you share SEE YOU NOW, you help expand the understanding of what nurses do, amplify the impact of nurse innovators, and support the workforce that supports us all.  Thank you for being part of the SEE YOU NOW community, and for navigating the year ahead with us.  Subscribe, share, leave a review at APPLE, SPOTIFY, YOUTUBE, or at your favorite streaming platform.    For more information on the podcast bundles, visit ANA's Innovation Website at https://www.nursingworld.org/practice-policy/innovation/education.     Have questions or feedback for the SEE YOU NOW team?  Future episode ideas? Contact us at hello@seeyounowpodcast.com.