Hidden dilemmas - James Royal-Lawson Per Axbom | Podcast - Nhac.vn

Hidden dilemmas
16 Thg11, 23
Hidden dilemmas
UX Podcast
S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wider impact of poor service design, and how the way in which you type can reveal who you are.
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